{"id":150,"date":"2025-06-19T12:45:12","date_gmt":"2025-06-19T10:45:12","guid":{"rendered":"https:\/\/yukibeauty.ch\/?page_id=150"},"modified":"2025-09-15T13:58:25","modified_gmt":"2025-09-15T11:58:25","slug":"exchange-and-return","status":"publish","type":"page","link":"https:\/\/yukibeauty.ch\/fr\/exchange-and-return\/","title":{"rendered":"\u00c9change et retour"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"150\" class=\"elementor elementor-150\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4c956ab e-con-full wd-section-stretch-content e-flex e-con e-parent\" data-id=\"4c956ab\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-84ee7f0 elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"84ee7f0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"wd-breadcrumbs woocommerce-breadcrumb\" aria-label=\"Fil d&#039;Ariane\">\t\t\t\t<span class=\"wd-last\">\n\t\t\t\t\tAccueil\t\t\t\t<\/span>\n\t\t\t<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a8e6be elementor-widget-widescreen__width-initial elementor-widget elementor-widget-heading\" data-id=\"3a8e6be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00c9change et retour<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-58aa69c e-con-full e-flex e-con e-child\" data-id=\"58aa69c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-cae5cd5 e-con-full e-flex e-con e-child\" data-id=\"cae5cd5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c781b9 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"9c781b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"MsoNormal\"><span lang=\"DE\">Chez YukiBeauty, chaque produit est soigneusement s\u00e9lectionn\u00e9 pour r\u00e9pondre \u00e0 nos normes de qualit\u00e9.<br \/>Pour des raisons d'hygi\u00e8ne et de s\u00e9curit\u00e9, <b>toutes les ventes sont d\u00e9finitives<\/b> et nous ne pouvons g\u00e9n\u00e9ralement pas accepter de retours, d'\u00e9changes ou d'annulations une fois qu'une commande a \u00e9t\u00e9 pass\u00e9e.<br \/>plac\u00e9.<\/span><\/p><p class=\"MsoNormal\"><span lang=\"DE\">Les exceptions ne s'appliquent que si<\/span><\/p><ul style=\"margin-top: 0cm;\" type=\"disc\"><li class=\"MsoNormal\"><span lang=\"DE\">Le produit arrive <b>endommag\u00e9, d\u00e9fectueux ou incorrect<\/b> (doit \u00eatre signal\u00e9 dans les 48 heures suivant la livraison avec des preuves photo\/vid\u00e9o).<\/span><\/li><li class=\"MsoNormal\"><b><span lang=\"DE\">Droits de retrait statutaires de l'UE\/EEE<\/span><\/b><span lang=\"DE\"> s'appliquent, mais uniquement pour les produits non utilis\u00e9s, non ouverts, scell\u00e9s et dont le sceau d'hygi\u00e8ne est intact.<\/span><\/li><\/ul><p class=\"MsoNormal\"><span lang=\"DE\">Comment faire une demande d'indemnisation ?<br \/><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac2d635 e-con-full e-flex e-con e-child\" data-id=\"ac2d635\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4440fae elementor-widget elementor-widget-heading\" data-id=\"4440fae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Comment faire une demande d'indemnisation ?<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16b4dff color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"16b4dff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Veuillez nous envoyer un courriel \u00e0 l'adresse suivante <strong>team@yukibeauty.ch<\/strong> avec les informations suivantes :<\/p><ul><li>Votre num\u00e9ro de commande<\/li><li>Br\u00e8ve description de la question<\/li><li>Photos\/vid\u00e9os montrant le probl\u00e8me<\/li><\/ul><p>Notre \u00e9quipe vous guidera dans les \u00e9tapes suivantes.<\/p><p>Les remboursements, lorsqu'ils sont approuv\u00e9s, sont effectu\u00e9s uniquement sur le mode de paiement original dans un d\u00e9lai de 14 jours. Les frais d'exp\u00e9dition ne sont pas remboursables.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Exchange and Return At YukiBeauty, every product is carefully selected to meet our quality standards.For hygiene and safety reasons, all<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-150","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/yukibeauty.ch\/fr\/wp-json\/wp\/v2\/pages\/150","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yukibeauty.ch\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yukibeauty.ch\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yukibeauty.ch\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yukibeauty.ch\/fr\/wp-json\/wp\/v2\/comments?post=150"}],"version-history":[{"count":0,"href":"https:\/\/yukibeauty.ch\/fr\/wp-json\/wp\/v2\/pages\/150\/revisions"}],"wp:attachment":[{"href":"https:\/\/yukibeauty.ch\/fr\/wp-json\/wp\/v2\/media?parent=150"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}